How To Choose The Right Private Investigator [2022]
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When you need the service of a Private Investigator (PI) in Singapore, most of us will first ask for a trusted friend's recommendation. In the case of private matters you wish to keep confidential, your only choice is to search online with keywords such as "Private Investigation" or "Private Detective".
Today, Google is the top online search engine. If you were to search for keywords such as Private Investigation Agency in Singapore, you will notice that there are at least 10 listings to choose from. But how will you know which of these agencies is professional and capable enough to handle your private matter? We have some guidelines below to help you find a reliable Private Investigation Agency in Singapore.
Here are 5 tips to select a private investigation agency in Singapore:
Licensed in Singapore According to the Singapore Police Force (SPF), A Private Investigator's license is required to operate in Singapore. Be sure to look out for their agency license number and their individual PI license number. Do take note of the expiry date as some PI might still be soliciting business after their license is expired, which is against Singapore law.
Customer Reviews If you do not have a trusted friend's recommendation, the next best avenue is reading their online reviews such as Google Reviews. This will give you a good idea of past clients of that agency and their cases solved success rate.
Experience from Past Cases The experience of the private investigators and the evidence-gathering equipment used is critical to the success of your case. If the agency has a website, read about their niche or past experiences in related cases and equipment used, if any. If you're looking for matrimonial investigations, look out for that agency's experience in marital cheating cases, and peek into their methodology of investigations to solve these cases. This would give you a good idea of their approach to your case as well before even meeting the PI.
Communication Frequency If you need the PI's report for the court hearing, be sure to check with the agency on the frequency of updates and timeline of the report after the surveillance if any. As PI's cases are mostly private and confidential, make sure that your PI has strong ethics to keep your information and communication channels secure and up to date.
Pricing Services such as surveillance may drag on longer than expected. This is why you should ask for a clear pricing structure before you engage a PI agency in Singapore for their services. Make sure an official service agreement is being presented, clearly stating any additional charges if it overruns. Failing to do so would give leverage to your PI agency that may charge you exorbitant amounts for completing the service. Some PI agencies will also try to sell you a "package price" with hidden costs and prepaid manhours which will not be refunded. Avoid committing to any packages and always look out for the hidden cost, GST, and other extra charges.
A Private Investigator or PI in Singapore generally conducts an Investigation as follows:
1) Background investigation
2) Matrimonial Investigation
3) Physical Surveillance
4) Employee Investigation.
5) Missing people Investigation
6) Family member Investigation
7)Children Surveillance
8) Thief Investigation
9) Trademark and copyright infringement Investigation
10)Intelligence Gathering to be used in civil and criminal matters.
To avoid disappointment and make sure that you're working with a professional PI agency in Singapore, you should follow these steps to make sure your PI Agency is trustworthy and capable of handling your case:
Firstly, make sure that your Private Investigator not only processes a private investigator license but the agency needs to process an private investigation agency license issued by the Singapore Police Force.
Next, avoid any Private Investigator who tries to obtain evidence in an illegal method ( such as hacking into the private account of individuals. This will also get you into trouble with Singapore law. You might want to read more on a reported case in the Straits Times.
A Private Investigator in Singapore must understand the legal framework of the law and stay within the legal parameters. For example, Installing a spycam to film the target or location cannot be a place to insult a woman's modesty. This may constitute a criminal offense.
You might want to consult a personal lawyer for professional advice.
Lastly, a Licensed Private investigator in Singapore is legally bound to protect the information gathered in the process of the Investigation and keep it strict confidentiality.
You might want to read more on the Singapore Police Force (SPF) licensing condition here.
If you're looking for an experienced PI to help solve your case or if you need some advice on an ongoing case, you may contact Asia Top Investigation at vt@asiatopinvestigation.com or 📱 +65 8820 0007 or Resilient Investigations at info@resilientinvestigations.com or 📱 +65 8752 0225
If you're looking for an experienced PI to help solve your case or if you need some advice on an ongoing case, you may contact Asia Top Investigation at vt@asiatopinvestigation.com or 📱 +65 8820 0007 or Resilient Investigations at info@resilientinvestigations.com or 📱 +65 8752 0225
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